PHYSICAL COMP CARD SHIPPING POLICY
Express global courier standards for physical model composite cards, hardcover agency books, lookbooks, and press kits.
Delivering Print Perfection to Casting Desks Worldwide
AURA Couture enforces high-speed priority courier dispatch for all physical talent presentation assets.
At AURA Couture (operating the Vogue Vibe Models global network), we understand that while digital portfolios stream seamlessly online, physical luxury presentation materials—such as high-grade printed composite cards (comp cards), hardcover agency lookbooks, and media press kits—remain essential for executive casting sessions in Paris, Milan, London, New York, Mumbai, and Delhi.
This Physical Comp Card Shipping Policy outlines our printing lead times, express courier dispatch protocols, domestic and international shipping schedules, customs clearance procedures, and real-time tracking safeguards.
24-48hr Dispatch
Rapid printing and courier pick-up from key hubs.
Air Express
DHL Express, FedEx Priority & BlueDart Apex.
GPS Tracking
Real-time air waybill tracking & signature delivery.
Reprint Guarantee
100% free priority reprint for damaged transit items.
Printed Composite Cards & Hardcover Books
DHL Express & FedEx Priority Air Freight
Table of Contents
Printing & Dispatch Lead Times
AURA Couture maintains state-of-the-art digital printing hubs in Milan (Italy), New York (USA), and Mumbai (India). Physical assets are produced on heavyweight 350 GSM luxury matte cardstock with anti-scratch UV coating:
Comp Cards (Standard Batch)
Printed and handed to air express courier partners within 24 business hours of order confirmation.
Hardcover Lookbooks
Custom bound hardcover agency client books dispatch within 48 business hours.
Same-Day Express Courier
Available for urgent fashion week casting desks in Mumbai, Delhi, New York, and Milan upon special request.
Domestic & International Delivery Schedule Matrix
Estimated delivery windows following dispatch from our printing hubs:
| Destination Region | Courier Partner | Estimated Delivery Time | Tracking Type |
|---|---|---|---|
| India Metro (Mumbai, Delhi, BLR) | BlueDart Apex / Air Express | 1 - 2 Business Days | Live AWB + SMS Alerts |
| India Tier-2 / Tier-3 Regional | BlueDart / DTDC Air | 2 - 4 Business Days | Live AWB Tracking |
| USA & Canada (Major Cities) | FedEx International Priority | 2 - 3 Business Days | Signature Required |
| UK, EU & Europe (Paris, Milan, London) | DHL Express Worldwide | 1 - 3 Business Days | Signature Required |
| UAE & Middle East (Dubai, Abu Dhabi) | Aramex / DHL Express | 2 - 3 Business Days | Signature Required |
| Rest of World (Australia, Japan, S. America) | DHL Express Worldwide | 4 - 6 Business Days | Air Waybill GPS |
Damaged or Lost Package Reprint Guarantee
100% Free Priority Reprint Promise
All physical shipments are fully insured. If your comp card package or lookbook volume is damaged during transit or lost by the courier, AURA Couture will reprint and re-dispatch your order via priority air express at Zero Additional Cost.
Simply email photos of the damaged package and your order AWB number to shipping@auracouture.com within 48 hours of delivery.
Frequently Asked Questions
Clear answers regarding courier dispatch, tracking, and international delivery.
How quickly are physical model comp cards and agency lookbooks dispatched?+
Orders for physical composite cards and hardcover agency portfolio books are printed and dispatched within 24 to 48 business hours from our print hubs in Milan, New York, or Mumbai via priority air express couriers.
Which courier services does AURA Couture use for physical shipments?+
We partner exclusively with tier-1 international air express couriers: DHL Express Priority, FedEx International Priority, and BlueDart Apex (India). All packages include signature-required proof of delivery and real-time GPS air waybill tracking.
What are the delivery timelines for India, USA, UK, and Europe?+
India Domestic (Mumbai, Delhi, Bangalore): 1-2 business days. USA & Canada: 2-3 business days. UK & Europe: 1-3 business days. UAE & Middle East: 2-3 business days. Rest of World: 4-6 business days.
Are customs duties and import taxes included in international shipping charges?+
For commercial client casting orders, shipments are sent DDP (Delivered Duty Paid) where duties are pre-calculated at checkout. For standard talent comp card packages sent DDU, recipients may be responsible for local import VAT or customs clearance taxes.
What happens if a physical comp card shipment arrives damaged or lost in transit?+
We provide a 100% Free Reprint & Priority Dispatch Guarantee. If your shipment is lost or damaged during courier transit, notify shipping@auracouture.com with your AWB number for an immediate priority replacement.
Need Assistance with a Physical Shipment?
For order tracking, urgent casting delivery requests, or address modifications, contact our Logistics Desk:
shipping@auracouture.com
+91-22-6789-9900 (India) / +1-212-555-0199 (USA)
BKC Horizon Tower, Bandra Kurla Complex, Mumbai / 500 5th Ave NYC